Fix: WSUS Connection Error Reset Server Node On Windows Server 2012/2012 R2 /2016

Chutchawan S.
2 min readJul 3, 2020

Issue

You try to launch the WSUS MMC console but you receive the error below.

Error code form event viwer ID,

Event ID: 13042 — Windows Server Update Services
Description: Self-update is not working.

Event ID: 12002 — Windows Server Update Services
Description: The Reporting Web Service is not working.

Event ID: 12012 — Windows Server Update Services
Description: The API Remoting Web Service is not working.

Event ID: 12032 — Windows Server Update Services
Description: The Server Synchronization Web Service is not working.

Event ID: 12022 — Windows Server Update Services
Description: The Client Web Service is not working.

Event ID: 12042 — Windows Server Update Services
Description: The SimpleAuth Web Service is not working.

Event ID: 12052 — Windows Server Update Services
Description: The DSS Authentication Web Service is not working.
vent ID: 12072 — Windows Server Update Services
Description: The WSUS content directory is not accessible.
System.Net.WebException: The remote server returned an error: (503) Server Unavailable.
at System.Net.HttpWebRequest.GetResponse() at icrosoft.UpdateServices.Internal.HealthMonitoring.HmtWebServices.CheckContentDirWebAccess(EventLoggingType type, HealthEventLogger logger)

Step for Fix

  1. On the WSUS Server , Launch the IIS Manager
    2. Open Application Pools
    3. Right click ‘WsusPool’ and Select ‘Advanced Settings…’
    4. Change ‘Queue Length’ from the default 1,000 to 25,000
    5. Change “Service Unavailable” Response Type from the default HttpLevel to TcpLevel
    6. Change “Failure Interval(minutes) from the default 5 to 30
    7. Change “Maximum Failures” from the default 5 to 60
    8. Stop and Start IIS Service via Administrative command prompt, type IISRESET

Reference

  1. https://www.stephenwagner.com/2019/05/14/wsus-iis-memory-issue-error-connection-error/
  2. https://www.itsmarttricks.com/fix-wsus-connection-error-reset-server-node-on-windows-server-2012/
  3. https://www.sikich.com/insight/still-using-wsus-heres-a-quick-fix-and-prevention-for-potential-wsus-woes/

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